FAQ

Our studio is located in an industrial area of North Hollywood. We have free unrestricted parking right out front, a bathroom, water and lots of snacks.

Los Angeles keeps us super busy, so we currently do not shoot anywhere else.

Joanna, Sophia and our makeup artists are all fully vaccinated. Our studio space is a very large open indoor/outdoor space with a lot of air flow and natural light flowing through. When you book a session, let us know if you prefer everyone mask up for you and we are comfortable doing that.

We welcome one friend or family member if you would like moral support.  If you do bring someone, just make sure that whoever you bring is supportive and helpful and you are not nervous in front of them. We have an air-conditioned lobby with a couch if they want to wait for you there.

To ensure you're getting a date/time that works for your schedule and have plenty of time to prepare for your session, we recommend reaching out at least 6-8 weeks in advance to schedule a session. While we do book up far, if you are flexible, we get cancellations and openings frequently.

We keep pretty normal business hours, shooting Monday-Friday and do not shoot at night. We will occasionally open up a Saturday shoot date for sessions.

We do! The clients already scheduled with a deposit will be notified first of any cancellations we receive. First one to respond to the e-mail gets the spot!

We don't require you to use our MUA, but we do recommend it. We use the best, they have worked with us for a long time and they understand how our lighting affects makeup and how makeup should appear in headshots. If you don't want makeup, want to do it yourself or choose to use your own makeup artist, we keep Wednesdays for our "no-makeup" days and require you to arrive ready or meet your make-up artist before arriving for your first look. Your makeup artist is welcome to come with you to do touch-ups in between looks.

Sure! If you're handling your own hair and makeup, we ask that you set up your makeup with them before you arrive to the studio. You should be hair and makeup ready to shoot your first look upon arrival. Your MUA is welcome to come with you for touch-ups and transitions between different looks.

We always leave it up to the client to decide on their hair and makeup needs, but we recommend hair and makeup for men who have uneven skin tone, dark under eye circles or more problematic or uneven skin, a lot of hair, or if you plan to shave during the session.

We leave shoot preparation up to the client. If you're struggling to prep your shoot, we always recommend checking in with your reps and/or acting community for help. People who know you and your work will be able to offer more help in this area. If you'd like help prepping your wardrobe, we have a few stylists we can recommend. When you book a session, we will send our pre-shoot info packet, which does offer a few suggestions for prepping looks and wardrobe. Once you arrive at the studio we look at your options and help decide which ones we think will work best.

That totally depends on the number of looks you're shooting and if you're using our makeup artist or coming to the studio camera ready. Most shoots take about 2-3 hours max.

For clients 13 and younger, please contact us for rates. We don't shoot kids under the age of 5.

Yes! The non-refundable deposit goes toward the final cost of the session and you will settle your balance once we're done shooting.

Yes! We color correct your session and delete any blinky/blurry photos. You will receive an easy to download gallery link with all of your color-corrected photos within 7 business days of your shoot. Your gallery is available to share and use for 6 months after your session.

You get one free retouch of your choice with your session, regardless of how many looks you're shooting. We give you your entire session in high resolution Jpegs and we charge $40 if you want additional retouched images.

Really fun! Our approach is collaborative. We are kind, warm and nurturing. You are hiring us to help you achieve your next level or new fresh perspective or just getting started. We are here for you. We are bringing our expertise, ease and A-game and we expect the same from you. We are your team for the day and excited to work together towards the same goal. We are doing this all day every day so it's super easy for us. We have found that a super relaxed environment helps it to feel like you're just hanging out with friends and shooting some photos for a couple of hours allowing you to access your sparkle and process. We feed off your energy. Feel free to bring your own playlist to rock out or we have full music services to choose from. Come ready to collaborate and have a successful session!

Preparation is everything, If you are prepared then you can come in and let it all go. Have fun and trust us to do our job. Stay present and be open to playing, experimenting and collaborating. We do this every day so we are pretty good at it. Remember to breathe!